Redeeming points can be done at any time. The system can spend user points, or the user can spend their points. Points are typically spent by a consumer when they are standing at the cashier checkout and wish to collect a reward.
The system is flexible enough to allow a user to spend their points and collect an eVoucher at any time. This allows the user to buy an eVoucher with points and redeem the voucher at the merchant at a later time.
To spend points and issue a voucher to the user, two steps are required:
- Retrieve the reward catalogue for the reward program: see Program Catalog
- Issue an eVoucher to the user: see Issuing Rewards